1. About Us
1.1. www.tavrosclothing.com is operated by:
Company Name: TÁVROS
Chamber of Commerce (KvK) Registration Number: 88658066
VAT Number: NL004639334B08
Registered Address: Lichttoren 32, 5611BJ Eindhoven.
Contact Details:
- Email: info@tavrosclothing.com
- Business Hours: 9:00 – 16:00
1.2. Our business operates under the laws of the Netherlands and complies with the applicable EU directives.
2. General Terms of Use
2.1. By using our Website, you confirm that you are at least 18 years old or have parental/guardian consent if under 18.
2.2. You agree to use the Website in accordance with all applicable laws and regulations.
2.3. Any misuse of our Website, including hacking attempts, fraudulent activities, or disruption of service, is strictly prohibited and may result in legal action.
3. Products and Availability
3.1. We aim to present product descriptions, pricing, and availability as accurately as possible. However, errors may occur, and we reserve the right to correct inaccuracies or cancel orders at our discretion.
3.2. All products are subject to availability. If a product becomes unavailable after your order is confirmed, we will notify you and provide a refund.
4. Orders and Payments
4.1. Order Process:
- To place an order, you must provide accurate and complete information at checkout.
- We reserve the right to refuse or cancel orders if we suspect fraudulent activity or breach of these Terms.
4.2. Payment Methods:
- Accepted payment methods include [e.g., iDeal, Credit Card, PayPal, etc.].
- All payments are processed securely, and your payment details are protected.
4.3. Pricing and Taxes:
Additional charges, such as shipping or customs duties for international orders, will be displayed at checkout.
Prices are listed in euros (€) and include VAT unless stated otherwise.
5. Shipping and Delivery
5.1. Shipping Costs: Shipping fees are calculated based on your location and the chosen delivery method.
5.2. Delivery Times: Estimated delivery times are provided at checkout. Delays caused by carriers, customs, or unforeseen circumstances are beyond our control.
5.3. Risk of Loss: The risk of loss or damage transfers to you upon delivery to your specified address.
5.4. Customs Duties: For non-EU orders, customs fees and taxes are your responsibility.
6. Right of Withdrawal (Returns and Refunds)
6.1. Your Right:
- Under Dutch and EU law, you may cancel your order within 14 days of receiving your items, without providing a reason.
- To exercise this right, contact us at [Insert Email Address] and include your order number.
6.2. Return Conditions:
- Items must be returned unused, in original condition, with tags and packaging intact.
- Returns should be initiated within 14 days of notifying us.
6.3. Refunds:
- Refunds will be issued within 14 days of receiving the returned items, using your original payment method.
- Shipping costs for returns are your responsibility unless the item was defective or incorrectly delivered.
6.4. Exceptions:
- Custom-made or personalized items are exempt from the right of withdrawal unless they are faulty.
7. Warranty and Defective Products
7.1. Products are covered by a statutory warranty under Dutch law. This means items must meet the reasonable expectations of quality, functionality, and durability.
7.2. If you receive a defective product, contact us immediately at info@tavrosclothing.com with details and photographs of the issue.
7.3. We will repair, replace, or refund defective items at no additional cost, subject to assessment.
8. Account Registration and Security
8.1. If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
8.2. Notify us immediately of any unauthorized access to your account.
8.3. We reserve the right to suspend or terminate accounts involved in suspicious activity or violations of these Terms.
9. Privacy and Data Protection
9.1. We process your personal data in compliance with the General Data Protection Regulation (GDPR) and Dutch privacy laws.
9.2. For details on how we collect, use, and protect your information, please refer to our [Privacy Policy].
9.3. You have the right to access, correct, or delete your personal data. For inquiries, contact info@tavrosclothing.com.
10. Intellectual Property
10.1. All content on the Website, including text, images, logos, and designs, is protected by intellectual property laws and is owned by TÁVROS or licensed to us.
10.2. Unauthorized reproduction, distribution, or use of our content is strictly prohibited.
11. Limitation of Liability
11.1. We are not liable for indirect, incidental, or consequential damages arising from your use of the Website or products purchased, to the extent permitted by law.
11.2. Our total liability is limited to the value of the transaction giving rise to the claim.
12. Third-Party Websites
12.1. Our Website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or services of these external websites.
13. Amendments to Terms
13.1. We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, with the “Effective Date” updated.
13.2. Continued use of the Website after changes constitutes acceptance of the revised Terms.
14. Dispute Resolution
14.1. These Terms are governed by the laws of the Netherlands.
14.2. Any disputes will be subject to the exclusive jurisdiction of the courts in the Netherlands, unless otherwise required by mandatory consumer protection laws.
15. Contact Information
For questions or concerns about these Terms, please reach out to us:
Email: info@tavrosclothing.com
Phone: +31
Address: Lichttoren 32, 5611BJ Eindhoven.
Additional Notes:
Implement robust security measures for account management and payment processing.
Include a GDPR-compliant cookie banner with clear options for consent.
Provide a standard EU withdrawal form on the website for compliance.